Privacy Policy

FTX Performance Privacy Policy

Effective Date: August 25, 2026


This Privacy Policy explains how FTX Performance collects, uses, stores, and shares personal information from our website, digital forms, memberships, class registrations, recovery lounge passes, and other online services.


By using our services, you agree to the practices described here. If you do not agree, please do not submit forms or use the website.


1. Information We Collect


We may collect the following information when you interact with FTX Performance:

  • Name, email address, phone number, and mailing address
  • Date of birth, emergency contact details, and membership preferences
  • Billing and payment information
  • Form submissions, waiver acknowledgements, and service requests
  • Message content you send through contact forms, booking tools, or email


2. Wellness and Fitness Data


If you choose to share it, we may collect health, wellness, and performance information to support safe training and service delivery.

  • Training Data: workout history, class attendance, performance notes, and coaching goals
  • Body Metrics: body composition, measurements, and progress tracking details
  • Recovery and Care Information: notes relevant to recovery services, manual therapy, or wellness support
  • Intake and Screening Responses: waiver details, readiness questionnaires, and safety-related information


3. Device, Usage, and Cookie Data


We automatically collect technical information such as IP address, browser type, device identifiers, pages visited, referring pages, and access times. We also use cookies and similar tools to improve site performance, remember preferences, and measure traffic.


4. How We Use Your Information


We use personal information to operate our business, deliver services, and keep members informed.

  • Provide Services: manage memberships, class bookings, passes, and account support
  • Coordinate Wellness Care: schedule consultations, confirm appointments, and support safe service delivery
  • Communicate With You: send confirmations, reminders, policy updates, and service information
  • Improve Our Website and Services: analyze activity to improve usability, programming, and member experience
  • Maintain Safety and Compliance: use relevant information to support safe participation and legal obligations


5. Sharing Your Information


We may share information with trusted service providers that help us run the website, process payments, manage communications, store data, and deliver services. We may also share information when required by law, to protect our rights, or during a business transaction.


We do not sell personal information or wellness data.


6. Data Retention


We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.

  • Active Accounts: retained while your account is active and for a reasonable period afterward
  • Business Records: retained as needed for accounting, taxes, audit, and legal purposes
  • Deletion Requests: we will delete or anonymize data when legally permitted and technically feasible


7. Your Choices and Rights


You may request access, correction, deletion, or a copy of your personal information by contacting us. You may also opt out of marketing emails by using the unsubscribe link in our messages.


8. Data Security


We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.


9. Children's Privacy


Our services are not intended for children under 13. We do not knowingly collect personal information from children without verified parental consent.


10. Changes to This Policy


We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us


If you have questions about this Privacy Policy or our data practices, contact FTX Performance at info@ftxperformance.com or visit us at 7815 NW Beacon Square Blvd, Suite #201, Boca Raton, FL.